First you need some necessary information. My resume, which goes back to 1997, could be outlined like this:
Most recent job: manager of training and development
Next job: highly technical consulting job for a company that needed their learning management and content management systems evaluated and possibly changed.
Next job: highly technical training development and delivery position with a consulting firm working with clients’ IT departments.
Next job: highly technical training development and delivery positions that also included project management on highly technical training development and delivery projects.Catch the theme? Recruiters don’t. No, I’m serious. Last month I submitted my resume to a recruiting firm that was looking for a technical instructional designer/instructor. I got an email back saying the recruiter didn’t see where I had technical experience.
Yesterday I finally got a call from a company for a technical training position. The only reason I got a phone call was because I have a solid connection to the company (Kent). The utter lack of enthusiasm in the recruiter’s voice was obvious as he told me that the position really needed someone with a technical background who also had training experience. It was pretty clear he didn’t think I had that experience. When I pointed out that with the exception of my most recent job, my experience was exactly what he needed and that I had been doing that work since 1997, he got really excited. I almost asked him if he'd actually read my resume.
What’s worse, later when he called Kent to clear up something regarding relocation (which sort of irritated me that he would call my husband about a job I'm apply for but I’ll set that aside for now), he flat out told Kent he had rejected my application. Holy crap, no wonder people can’t get jobs. The recruiters aren’t even reading the applications.
I’m in the running for two positions right now. Should neither of them pan out, it’s clear to me I will need to reformat my resume into a functional rather than chronological resume, one that spells out my experience using simple, first-grade level language. That way even recruiters with poor reading skills should be able to recognize what kind of experience I have.